Russell Remodeling - Dallas Contractors: Remodeling Testimonials

Testimonials

We asked Tom, after having met him for the first time at the Dallas Remodeling Show, to meet with us for estimates and to get a "personal feel" for his standards and integrity. We wanted to paint our kitchen, re-wallpaper, put in Anderson French doors leading to our patio, build a new shower facility in the back bath, install new lighting, construct a book shelf-entertainment center in the den, instal new sculptured marble tops in two baths, and to upgrade in an assortment of other ways, including new hardware for cabinets, mirrors, and re-deocrating ideas. For all of these labors, we feel that we could not have chosen a better contractor in all of the metroplex.

Not only is Tom Russell a man of integrity, but he also has exceptionally high standards in his workmanship. The job is not done until it is done absolutely correct and according to the wishes of his clients. All of the people who work for him, the plumbers, the painters, electricians, carpenters, decorators, etc., all must achieve his high standard of excellence, safety, and cleanliness or the jobe will be redone at his own expense. He does not wait for complaints from the owners but takes the initiative in spotting things that he knows are unacceptable. The results are always beautiful and appropriate. He continually conveys his ideas and plans to his clients and drops no "suprises" on them that are irreversible. Tom is friendly, sensitive to the apprehensions and the inexperience of his clients, creative in his suggestions, careful about costs, and well organized in his preceedings on a job which takes several weeks to accomplish and therefore puts his clients out of their normal domestic routine. He is a supervisor of master craftsmanship.

- Mr. & Mrs. Cook

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You personally participated in appointments with cabinet companies and helped me get through the many styles, woods and finishes to accomplish the effect I desired. This included a rounded upholstered corner eating booth and a double lighted display cabinet with glass doors and shelves, which serves as a focal point from the entrance to the room.

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The extent to which attention was given to details in each area and providing the maximum of storage space in the closet under the stairs and landing accomplished a very outstanding and useful effect.

The quiet and understanding manner of Mr. Russell and the attitude with which he deals with people, both the customer and his workers made the undertaking of this project much easier than it could have been.

Needless to say, we are immensely pleased with the outcome of our addition and the Thomas E. Russell company which made it happen.

- Mr. & Mrs. Talbot

We thank you for the accomplishments of your superior crew in finishing our room addition in record time. It was a lot to ask of you and the fortunes of weather were kind to us, however you met the challenge head on and the room was ready when we needed it. Each of your subcontractors was efficient, polite, thorough, skillful, and accomodating. The project was well planned and there were no lengthy delays due to personnel or materials. You, your brother and the rest of your staff worked hard no only to please us, bu also give us the best project for our money. You succeeded.

Since it's completion, the addition has received great reviews from those that use it the most — our children and their friends. It serves it's intention as a gathering point for friends and family in a warm and comfortable fashion. Needless to say, we are all pleased with the outcome.

We have and will continue to recommend you to friends and family members who are interested in projects similar to ours. Thank you for all your work.

- Drs. R & J Squires

Our home is in Richardson's Canyon Creek area and is 30 years old. We had been wishing to renovate since moving in fourteen years ago. It finally came down to move or "make it like we wanted" decision. We love our neighborhood, so the decision was made to remodel.

The process is very personal, both in terms of who is in your home and how receptive they are to changes during the process. We spent a lot of time at NARI shows trying to get a feel for various remodeling firms from a quality/philosophy perspective.

Tom Russell is an honest human being who bids a job with the "sharpest pencil" in the business. They produce quality work of which they are very proud. Tom and Mark both possess the ability and talent to translate the "homeowner's" desires into a finished product that reflected both their talents and our wishes. Throughout the ten weeks that they were in our home, we never felt uneasy or anxious about their presence. In fact, when the job was done, my wife actually missed them.

Our selection of Russell Contractors has given us the house we set out to achieve and some new friends as well. In our book, that's the definition of money well spent.

- Mr. & Mrs. Wysong

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Your bid was, of course, in-line with others we received. You were selected to do the job because of the professionalism you exhibited when you came by to discuss the job, see the site, and pick-up the plans. This was further exemplified by the construction contract you presented which offered protection for us, as well as, for you.

We have received severable favorable comments, from neighbors who have watched the contruction, on the craftsmanship, efficiency and rapidity with which the project was completed. I am confident you will hear from them if they have any remodeling to do.

It is delightful when a business association can also become a congenial and pleasant personal one. Be assured that you will hear from us again if we have any further construction to do.

- Mr. & Mrs. Shuler, Jr.

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